Authorised and Regulated by:
When we started
Conditions we treat
Prescriptions issued
Average delivery speed
Average reply time
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The faces behind your care. Made up of GPs, pharmacists, independent prescribers and compliance experts, our clinical board works to ensure our processes are safe and effective, while empowering you to choose better.
Treated enables our clinicians to take a more hands-on approach to supporting patients over time, using our aftercare model to adjust treatments and keep things on track. This makes care a two-way conversation, with patients feeling more empowered to manage their health.
Clinical Reviewer
Registered with GPhC (No. 2070724)
Senior Medical Adviser
Registered with NPI (No. 1043478878)
Clinical Reviewer
Registered with GMC (No. 4624794)
Prescribing Clinician
Registered with NPI (No. 1376740092)
Clinical Content Reviewer
Registered with NPI (No. 1700446366)
Clinical Board Member
To help us ensure your safety and effective care delivery, our Clinical Board develop robust process frameworks for each condition we treat, and each treatment we offer. These frameworks include specific requirements for the consultation, aftercare, prescription review you’ll take part in when getting treatment from us, and are peer-reviewed before each treatment is made available. This thorough, collective approach helps us to maximise treatment outcomes for you, and give you the best experience when receiving care from us.
The FDA is the regulator for prescription and over the counter medicines in the USA.
They perform checks to make sure medicines are safe and effective, and are produced to federal quality standards before approving them.
All prescription medications offered on Treated are from an FDA-approved pharmacy.
LegitScript is an independent, USA-based organization that reviews businesses to ensure they're trading within the law and meet certain ethical compliance criteria.
They specialize in regulated industries, including healthcare and pharmaceuticals, paying close attention to practices such as online advertising. Treated became LegitScript-certified in 2024.
All from the comfort of your device. Get access to what you need, when you need it.
Ask questions and get expert recommendations, at the touch of a button.
We'll narrow down some treatments for you to choose from based on your medical profile.
Receive your treatment by express delivery, in discreet packaging.
Set your own delivery schedule and pause or make changes any time you like.
Our registered US pharmacy hub is where your treatment is checked, dispensed, and securely shipped. We use state-of-the-art systems to ensure your prescription is fulfilled safely and efficiently.
Alongside matching you with the right treatment for your needs, we’re committed to providing accurate and up-to-date health information.
That means continual research, to stay on top of constantly-shifting health trends. We’ll break down complicated health topics, and give you reliable, digestible info that makes sense to your life.
All of our content is reviewed by a clinical expert before being published, and we’ll only ever serve you data from reputable sources. We review our site content every three years to ensure it’s still accurate and relevant to the present day.
Editorial Policy
We take your privacy and security seriously. Any time you consult with us, your medical information is shared only with those who need to see it.
Your chats with our doctor are encrypted, and we don’t share your information with anyone outside the regulated health space.
We're listening
Access clinician support easily from your account.
You can always let us know.
If you’re unhappy with our service for any reason, drop us a message and we’ll try and find a solution for you. Our team is on hand Monday to Friday, 9-5.
And for any medical problems, we’ll pass you onto our clinical team, who will also reach out every now and again to see how you’re getting on with your treatment.
But if we can’t find a solution together, here’s how you can make a complaint.
Complaints policy
Privacy Policy