Our policies

All the technical and legal info you need around how we operate, you’ll find here.

Policy library

Here are our main policy documents. If you still can’t find what you’re looking for, let us know, and we’ll point you in the right direction.

How we handle and store your data, and who we share it with.

Further info about how your medical and other data is handled.

In-depth info about the technology and practices use to deliver care.

How payments work and how your payments are processed.

How to make a complaint, and who to contact if you’re unhappy with our service.

How we produce, verify, publish and update content, along with our sourcing info guidelines.

The small print that covers our entire service and how we deliver care.

Where our reviews come from and other info you need to know about them.